IT Support
TITAN focuses on establishing long-term client relationships built with confidence on service excellence, work quality, consulting value, integrity, and trust.
Our IT consulting department specializes in delivering dependable solutions for customers to improve business efficiency using honesty, hard work, and a drive to exceed the expectations of the clients. We take pride in our work and strive to keeping customer service and our client satisfaction our number one priority.
Our most popular services provided are the network assessment and stabilization. The technician will audit your network to insure that you are not vulnerable to hackers, viruses and unwanted issues that cause downtime. Without the proper security or knowledge your network could already be compromised.
- Experienced Staff
- Logmein Rescue Remote Support
- Phone Support
- Technology Expertise
- Solution-Focused Approach
- Personal Attention
- Cost-Effective Resolutions
- Measured Success
- Dedicated to Optimize Our Efforts for YOU
Offering an extensive range of consulting and IT solution services, TITAN’s services include:
IT Services
- Network assessment, stabilization, support maintenance, help desk
- Server/workstation support, configuration, upgrades, virus/spyware/malware protection
- Remote technical support, management and troubleshooting
- Network documentation and design mapping
- Migration support for company that are moving locations
- Project planning and implementation for new systems or the expansion of existing infrastructure
- Hardware and Software Procurement
- Application support
- Technical Assistance for firms with 1 or limited IT personnel
Assessment/Troubleshooting
- We will conduct a through investigation of hardware and software to find problems in security, networking, and vulnerabilities at but not limited to server/desktop, wireless, and firewall levels.
Consulting and Stabilization
- The IT professional will perform an in-depth analysis of your existing IT infrastructure. Not only to identify your networks will strengths and weaknesses, but we work with your existing equipment only to recommend solution with out using a forceful sales tactic.
A professional will be onsite to design, document, support and effectively optimize your network to its fullest capabilities
Onsite Service
- Hardware and software installation and configuration
- Technology Vendor Management
- Disaster recovery, backup, and network management(WAN/LAN)
- Server, Desktop and Laptop Support(all Microsoft platforms MAC OSX)
- E-mail and internet connectivity including software/application support
Project Planning
- Disaster recovery planning(offsite backup, backup servers)
- Technology growth planning
- Design implementation of migrating or upgrading network
- Upgrading Servers/Workstations/Firewalls
Network Design
- Analyse network effectiveness and security
- Analyse security and ease of a remote location
- Implement and secure a LAB, WAN, and VPN to improve business efficiency and allow a greater productivity of your employees.
Backup
- Data secutiry
- System reliability
- Date recover
High-speed Internet Services
- Implements high speed DSL, CABLE, FIBER,T1 internet connection
- Insure the security of your PC with a firewall
- Set up of efficient ISP
Companies that benfit most from our services include
- Small/Mid size business that are not large enough to employ an IT department
- Corporate and Residential support for
- Computer/Network
- Small business IT support
- Branch office support
- Help Desk
- VPN (Virtual Private Networks)
- Backup/Recovery
- SPAM/ Virus Email Filtering
- Upgrade/Server/network/software
- Security/Firewall/Web Email Filtering
- Virus/Spyware/Malware Prevention
